Shipping & Return
Orders placed online are typically processed to ship within 3 business days pending stock availability. During sale events and the holiday season, orders placed online may be processed to ship within 3 -5 business days pending stock availability. The delivery window begins once an order is accepted and processed. Please note that orders are not processed on Friday. In the event that stock is unavailable or additional confirmation of payment details is required, the order may be delayed and customer service will contact the purchaser via the email address and/or phone number on the order for further direction.”
“We have delivery charges according to the distance. The delivery charge are refundable”
“Full-priced items purchased on Nile Home.com. may be returned to Nile Home only within 30 days from the date of shipment. In the case where goods purchased in the same order are delivered in separate shipments, the return period starts from the dispatch date of the last shipment. Shipments must be returned with the invoice number issued by Nile Home.com.
Nile Home accepts returns of unused, unwashed items purchased through Nile Home.com only. Items purchased on Nile Home.com cannot be returned to Nile Home Stores.
All Sale items are Final Sale and cannot be returned or exchanged to Nile Home.com and Nile Home Stores.
Nile Home.com reserves the right to refuse the return of goods transmitted and/or shipped after the return period or that are not in their original condition.”
Upon receiving the product, the customer receives a bill of lading
“In the home page there is the specific section “track order” in which you can easily check the status of the order by entering the order ID of it.”
“We begin to process your order as soon as it is placed online. If you need to make any changes or cancel your order before it ships, please contact Customer Service at your earliest convenience at +20 120 022 0673 or [email protected] Please be aware that once your order has shipped, it cannot be modified or cancelled.”
“Nile Home.com currently accepts Credit Cards (Visa, Mastercard) and Cash.”
“The wishlist enables you to select and save your favorite products for special occasions such as wedding gift, birthday gifts …”.
“If your product delivered is wrong or damaged, please follow the instruction about our return policy. Please contact the number +20 120 022 0673 or contact us at [email protected].”
“In order for you to receive your items as quickly as possible, we may need to ship your order in multiple shipments. You will receive individual tracking information for each package in your order. Please contact us if you have any questions regarding your order.”
Wash on Hot
When washing towels and sheets, they should be washed on a long hot wash cycle. They need to be washed on hot because your skin cells have been all over them and if you haven’t hung up your towels properly they might have mold and mildew on them. On the other hand, clothes don’t typically need to be washed on a long, hot wash cycle they can just be washed on a regular setting. When washing your clothes on a long, hot cycle, it can make them look old and worn very quickly.
Sheets and Towels are Different
It’s also important to note that towels and sheets should not be washed together because they are very different materials. Towels are sturdy and made to take abuse, and sheets are more delicate and made to feel soft and comfy. Items that also have different fabric weights typically take longer to dry. For example, sheets are lightweight and usually take 30 minutes to dry, while towels can take up to an hour depending on your dryer setting.
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There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site, this is explained here Cookies we use further below.
Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.
Recognising when you log in and any preferred settings.
Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
Analysing how you use our site which helps us to troubleshoot any problems and to monitor our own performance.
Here are some examples of the main cookies on our site, what they do and how you can alter your settings to stop cookies.
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These cookies are essentials and customisers. They allow you to navigate our site, log-in, add products to your basket, set the language settings, display the correct page for the device you are using, verify your details when you make an order and they allow us to process payment for an order.
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This is a performance improver cookie and we use it to track visits to our website and movement around site. The data which is collected is anonymous and is used for benchmarking purposes to monitor the performance of our site and to measure user engagement on our site.
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Google Dynamic Remarketing
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